CHAPTER FIVE: SELECTING & INSTALLING TRANSMISSION LINE
Selecting and Installing Transmission Line
Transmission line or downlead, is the wire that carries the signal from the antenna
output terminals to the receiver input terminals. Even the best antenna
and the most expensive receiver will not produce an acceptable picture if the transmission line has not been carefully selected and correctly installed. The transmission line is more important than most people realize. Color television reception is sensitive and highly susceptible to interference
from many different sources. Transmission line that is carefully chosen and neatly run by an installer who knows what he is doing will reward the customer with clear, distortion-free color TV reception.
The Two Basic Types
There are two basic types of transmission line: 300 ohm twinlead and 75 ohm coaxial cable.
Most antennas are 300 ohm balanced output. Therefore, an outdoor balun is required at the antenna
in order to use 75 ohm coaxial cable. If a preamplifier with 300 ohm in put is used, a short length of 300 twinlead will be required between the antenna
and preamplifier. Fig. 5-3 shows examples of baluns.
300 ohm twinlead (Figure 5-1) comes in various colors and thicknesses, is the least expensive, but requires more careful installation, and picks up interference
signals if they are present. In modern installations, it is only used to connect between an antenna
and a preamplifier.
Although more expensive, 75 ohm coaxial cable (Figure 5-2) is easier to correctly install, has a longer life, and does not pick up interference
. Coaxial cable is round with a central conductor wire surrounded by plastic insulating material, a braided wire or aluminum foil sheathing, and a water-resistant outer covering jacket.
Most modern TV sets have a single 75 ohm VHF/UHF input. Older TVs frequently have a 75 ohm VHF input and a 300 ohm UHF output. In this case, a band separator will be required. Coaxial cable has many advantages over twinlead and is preferred by most installers.
Installing Twinlead
Start the twinlead installation at the antenna
and work toward the receiver. First, assemble the antenna
according to the manufacturer’s instructions. Carefully “snap-out” the elements and then mount the antenna
on the mast.
Attach the twinlead wire conductors to the antenna
terminals with lugs. Never twist bare wire around the antenna
terminals. It is a poor connection that will deteriorate even more as rust and corrosion set in.
Next, pass the twinlead through a standout or standoff (Figure 5-4). Install the standout on either the mast or the antenna
boom as recommended by the antenna
manufacturer. Leave just enough slack to relieve tension on the antenna
connections. Crimp the standout firmly enough to securely hold the twin-lead but not so firmly that it deforms the twinlead.
Thoroughly spray the antenna
connections with an
acrylic insulator such as Krylon. This will retard corrosion and rust. Also, seal the end of the twinlead if foam is used as part of the twinlead insulating material. This will prevent moisture absorption.
Twinlead must not be run close to metal. Metal interacts with the twinlead conductors. This causes signal mismatch, resulting in inefficient signal transmission through the line.
Horizontal runs of twinlead also act as an antenna
. This causes two or more sets of identical signals to reach the receiver at different times producing ghosts on the TV screen. It may also cause “suck out,” or loss of signal.
Some types of twinlead also develop high attenuation
(increased impedance) in wet or humid weather. This causes severe signal loss.
If an antenna
rotor is used, never run the twinlead and rotor wire through the same standout. The wires and signals will interact, and the quality of the TV picture will be decreased. Use two evenly spaced mast standouts for the top 5 feet of mast or in-line double standouts designed to carry both rotor and transmission line. Use additional standouts as necessary to keep the twinlead away from the mast. Standouts should be at least three inches long. Twist the twinlead once every three feet to prevent wind lashing (Figure 5-5).
Use additional standouts at ends and turns to keep the twinlead away from eaves, gutters, drainpipes and any other metal surfaces. When running twinlead indoors, drive staples or tacks only in the center portion of the insulation between the conductors. Do not use any staples or tacks large enough to “bridge” the conductors. This will short the conductors. Run twinlead directly to the back of the set from the wall, floor, or baseboard. Don’t leave more twinlead than absolutely needed. Extra twinlead will coil up and act as additional antennas. This causes ghosting and signal loss.
Installing Coaxial Cable
Because 75 ohm coaxial cable is shielded (Figure 5-6), it is completely unaffected by contact with metal structures, and it will not pick up unwanted signals as twinlead does. Also, its performance is not affected by moisture, and it generally has a much longer life span than 300 ohm twinlead.
Aluminum/mylar-equipped coaxial TV cable provides superior low-loss performance. (Examples are Channel
Master coaxial cable model numbers 9533, 9539, 9540, and 9544.)
Begin installing coaxial cable by first connecting the “antenna
end” to a balun. (The balun is not necessary if the antenna
is one of the few with a 75 ohm output.) Attach the input lugs of the balun to the antenna
terminals. Apply acrylic insulator or silicone grease to the connections. A weather boot (Figure 5-7) should also be installed over the connections.
Next, run the coax through a standout mounted on the boom or the mast. This will prevent the weight of the transmission line from creating stress on the antenna
connections. From this point on however, the coax may be taped to the mast at appropriate intervals. Use plenty of good-quality vinyl tape to secure it. (If you also are installing a rotor, sufficient slack must be left in the transmission line between the mast and the antenna
to permit rotation of the antenna
. Also, coax and rotor wire can be run together without interaction or signal distortion. See Chapter 22 for details about rotor installation.
These are precautions that must be observed when installing coax:
1. Do not bend coax too sharply. This may collapse the dielectric and ruin the necessary spacing between the center conductor and shield.
- Do not crush or deform the coax. Ghosting and smears may result.
- When attaching connectors to coax, do not nick the center conductor. This will cause a stress point that will probably break the next time the wire is flexed.
- Remember that in almost all cases baluns are required to match the 75 ohm coax impedance to the 300 ohm impedances of the antenna
output and the TV input.
GENERAL GUIDELINES FOR INSTALLING TRANSMISSION LINE
Both coax and twinlead should be run as directly as possible to the receiver. Avoid excessively sharp bends or turns. You should also try to use one continuous transmission line without splices. (However, if necessary, two lengths of coax can be joined with a splicing connector (Figure 5-9). Also, keep the line away from anything with sharp or jagged edges.
Fig. 5-8. A splicing connector should be used to join two lengths of coaxial cable.
Run the transmission line into the house through an attic or basement section if possible. Never run the line through a window or door. This invites damage to the line and is the mark of a careless installer.
If your entry is through shingles or shakes, remove one of the shingles and drill a hole for the line through the wall. Use a brace with an extension bit
to drill through the insulation, plaster, and/or drywall. After you run the line through the hole, replace the shingle, and you’ll have a neat, waterproof entry.
Note: Always make a drip loop (Figure 5-9) at the entry point so that water will run off the line and not into the house.
If you are running the line through wooden siding, drill a hole through the wall, run the line through and then seal the entry point with caulking compound for weather protection.
For an entry through brick, concrete, or stucco, use a hammer and star bit
or a carbide-tip masonry drill bit
. Again, caulking should be used to weatherproof the entry.
CAUTION: Before making an entry hole, always carefully check the interior surface of the wall for electrical fixtures or wiring that may be in the path of the drill bit
. Do not enter near electrical wires or outlets especially when using twinlead.
Indoor runs of transmission line should be concealed as much as possible. With twinlead this is a practical necessity because it should be shielded from unwanted signals whenever possible. Coax should be concealed too, but mostly for neatness. If possible, run the line in closets, behind walls, behind baseboards and moldings, or up through the floor from the basement. Snaking the line down between wall studs however, is difficult and time consuming. Consequently, it shouldn’t be done unless the customer has demanded it and has agreed to pay the extra cost. Before attempting to conceal the line behind baseboards and moldings, be sure that you can replace them exactly as they were without damage.
There are various couplers, amplifiers, and wall outlets that are useful in many installations. Because these devices usually come with detailed instructions, their installation will not be described in detail here. However, we suggest the following general procedures and guidelines:
- Use only plastic outlet boxes or plaster straps for 300 ohm twinlead.
- Locate TV outlets near electrical outlets. However, avoid running twinlead parallel to the electrical wiring in the wall. (Coax is not affected by the electrical wiring because it is shielded.
- When running transmission line from a coupler or amplifier
, be sure it runs to the outlet(s) as directly as possible. The shorter the run the better.
- Twinlead lines running in and out of any device should never be run close or parallel to each other.
- If you must use twinlead outdoors, select the kind with a black polyethylene jacket. The sun’s ultra-violet rays will not penetrate it, and it will not crack or chip in extreme heat.
Choosing the correct type and best quality of transmission line and then installing it correctly, is one of the keys to a customer-pleasing TV antenna
installation. Don’t skimp on quality. “Cheap” transmission line can be very costly in the long run. Most so-called “cheap” lines not only produce excessive attenuation
and poor impedance matching, but also are made of poor grade polyethylene which deteriorates rapidly. This makes it necessary to replace an installation within a relatively short time. Because the dollar difference between “cheap” and quality line is minimal, it always pays to invest in the best.
CHAPTER SIX: GROUNDING PROCEDURES
he National Electrical Code (NEC) requires that every antenna
installation be grounded. Also many areas have local antenna
-grounding codes. Be sure that you are familiar with all of the grounding and other antenna
regulations in your area.
Grounding an antenna
is not just the law, it is good common sense. Because the antenna
is usually the highest point on the house, it is highly susceptible to lightning strikes.
Grounding the Mast
The NEC requires that the antenna
mast and mount be grounded directly. No splices or connections are allowed in the ground wire between the mast and the ground rod.
First, attach one end of a No. 8 or No. 10 copper or aluminum ground wire to the antenna
mast (Figure 6-1). One of the bolts on the mount can be used as a fastening point. Masts that are painted or coated must have their coating scraped off around the area where they contact the mount. This will ensure an electrical connection between the mast and the mount. It is vital to get a good, solid connection. (Once the mast is attached to the mount, any scraped off portion that is exposed should be recoated with paint or other sealant.)
Next, run the ground wire to ground as directly as possible. Standard wire staples can be used to secure the ground wire against the side of the house. Avoid making 90Ëš or sharper turns with the ground wire. A lightning charge has difficulty making such a turn and therefore may discharge into the house. Make ground wire bends as smooth and as gradual as possible.
The ground wire must be connected to a ground rod (Figure 6-2). Water pipes or plumbing fixtures are not acceptable. A good copper-coated steel ground rod driven at least 3 feet into the ground is required. Special clamps that provide a solid connection between the ground wire and ground rod should be used.
Grounding the Transmission Line
It is not just the height of an antenna
that makes it susceptible to lightning strikes. Antennas and transmission line can accumulate static electrical charges that also increase the changes of lightning hitting an installation. To properly “draw off” this static electricity, a small device known as an antenna
discharge unit (Figure 6-3) must be included on the installation. The antenna
discharge unit (also called a “lightning arrestor”) is connected to the transmission line at a point close to where the transmission line enters the house. One end of a ground wire is attached to the discharge unit. The other end of the wire is connected directly to the ground rod.
Installation of the antenna
discharge unit is very easy, and detailed instructions come with each unit.
An antenna
installation is not adequately grounded unless both a mast ground and an antenna
discharge unit are installed correctly.
CHAPTER SEVEN: SELECTING & INSTALLING GUY WIRES
onsistent, safe support of antenna
installations over 10 feet above the uppermost wall bracket or roof mount depend on how well the guy wires are installed. The correct installation procedure is relatively simple. However, only the best quality materials and careful installation will provide sturdy, safe, long-lasting support.
Guy Wire Installation
The materials needed for a standard guy wire installation are: guy wires, a guy ring(s), screw eye, and turnbuckles (Figure 7-1). Six-strand, 18 or 20 gauge galvanized steel guy wire is recommended for general use. (The 18 gauge wire is recommended for high-wind areas and installations over 20 ft. above the uppermost support.)
The guy wires are attached to the upper half of each The final tightening of the guy wires is accomplished mast section with guy ring and clamp
. The ring and by rotating the turnbuckles with a screwdriver. Do clamp
are fitted to the mast before the antenna
is not make the wires too tight; the installation must attached (Figure 7-4). The mast ends of the guy wires “give” a little against wind force.
are run through holes in the guy ring. The wire then is wrapped around itself at least six times (Figure 7-5).
Ideally, the guy wires should extend out from the mast at a 45Ëš angle, and should be anchored in screw eyes placed 120Ëš apart (Figure 7-6). (If four guy wires are used, they should be anchored in screw eyes 90Ëš apart.) Be sure each screw eye is firmly anchored in solid wood at least five feet from the base of the mast. After the guy wires are installed, cover each screw eye with roofing tar.
If the installation requires more than one set of guy wires, use separate screw eyes for each wire. A single screw eye may not be anchored solidly enough to hold two or more guy wires. A good quality screw eye should be used, and it should be at least 5” long and 5/16” in diameter. For guying a tall ground-mounted mast, use heavy-duty ground stakes.
CHAPTER EIGHT: ANTENNA ROTORS
rotor or rotator is a mast-mounted, motor-driven device (Figure 8-1) that permits the TV viewer to conveniently rotate (orient) the outdoor TV antenna
in any direction. It is started and stopped by a manually operated control unit (Figure 8-2) that is placed indoors near the TV set. A multi-conductor wire carries the power and control signals from the
Automatic Rotors
The control unit of the automatic type rotor (Figure 8-2) has a direction-calibrated knob (or dial). When this knob is turned to the desired compass direction, the drive unit automatically turns the antenna
to that direction and then stops it.
indoor control unit to the mast-mounted drive unit.
Installing the Rotor
To install a rotor, first assemble the antenna
and attach it to a short section of mast. (This short mast section later will be installed in the top part of the drive unit.) If the antenna
is large and has boom braces, the short mast section must be long enough to accommodate the boom braces and possibly a rotor alignment bearing. A 3-1/2 foot section should be long enough. Use a shorter section if the antenna
is small.
A rotor should be considered when the desired TV signals arrive at the receiving site from widely spaced directions that cannot be accommodated by the relatively narrow beamwidth
of a single, fixed-position antenna
. With a rotor, a viewer can conveniently orient the antenna
in the direction of the desired channel
’s transmitting tower, or in the direction that provides optimum reception of a particular channel
. A rotor also permits convenient “fine tuning” of the antenna
direction to compensate for variations in signal direction caused by changing atmospheric conditions or other signal-distracting conditions. Additionally, the rotor permits elimination of adjacent-channel
and other types of interference
that in some cases, can be solved by slight reorientation of the antenna
.
Attach the transmission line to the antenna
, and set aside the antenna
and mast.
Remove the bottom (or access plate) of the drive unit housing and attach the rotor wire (Figure 8-3). (Rotor wire is available in many different styles; however, the most practical and economical kind has only three conductors. An example is Channel
Master Rotor Wire Model No. 9554.) All Channel
Master antenna
rotors use 3 conductor rotor wire. To attach the rotor wire to the drive unit, first strip back the insulation on all conductors and solidly twist together the wire strands that make up each conductor. Be sure there are no loose strands; they may impair the performance of, or short out the rotor. Use connecting lugs to attach the wires to the rotor terminals.
The “reference wire” is either wider or is a different color than the other conductors. Connect it to terminal No. 1. Connect the middle wire to terminal No. 2, and the third wire to terminal No. 3. If you use four or five-conductor wire, attach the third, fourth, and fifth wires to terminal No. 3. (Figure 8-3 shows the rotor wire connections to the drive unit.)
The wires must not touch each other or the housing after they are connected. Cover each connection with an insulating material to prevent corrosion and rusting. Then reinstall the bottom (or access plate) of the housing.
Next, attach the drive unit to the main mast. After this is done, insert the short mast (with the antenna
attached) into the top of the drive unit (Figure 8-4).
An alignment bearing (Figure 8-5) is absolutely necessary for large antennas or arrays to prevent excessive pressure on the drive unit. If you are installing a rotor alignment bearing, the main mast must extend far enough above the drive unit to hold the bearing in place (Figure 8-6).
An antenna
(or array) large enough to require an alignment bearing should also be guyed above the level of the drive unit. Most alignment bearings have “eyes” for attachment of guy wires. A separate ball bearing guy ring should be used with an alignment bearing that does not have eyes for guy wires. It is attached to the mast above the alignment bearing. If the rotating mast is exceptionally long, use a ball bearing guy ring in addition to the guyed alignment bearing.
Fig. 8-4. The bottom (stationary) part of the drive unit is connected to the top of the main mast section. A short mast section then is installed in the top (rotatable) part of the drive unit.
Fig. 8-5. A rotor alignment bearing.
As previously mentioned, a loop of transmission wire must be left between the antenna
and the drive unit to prevent the line from becoming tangled in the antenna
or otherwise restricting rotation. Be sure the housing of the rotor drive unit is properly aligned with the antenna
terminals. To properly align the rotor with the antenna
, always install the drive unit with the front (the side of the unit without fixtures), facing away from the antenna
terminals (Figure 8-8). This will allow the transmission line to be looped into a snap-on standout approximately 3”-4” below the rotor on the rear of the drive unit housing (the side with clamps for the main lower mast).
When the rotor and antenna
have been properly aligned, tighten the clamps holding the top (antenna
) mast and run the rotor wire down the main mast. The best way to do this is to use 7” standouts or in-line double standout; (for transmission line and rotor wire) mounted with nutbuckle and strap, spaced equal intervals along the main mast. (Taping the rotor wire to the mast may be acceptable for some smaller installations.)
Coaxial cable should be used with all rotor installations to void interaction that can occur between rotor wire and 300 ohm twinlead. If you must use twinlead, keep it at least 3” away from the rotor wire and mat at all times. Again, the use of in-line double standouts before the rotor (Figure 8-9) is recommended.
The rotor wire should be connected to the control units in the same manner as it was connected to the drive unit. The reference wire is connected to terminal No. 1, the middle wire to terminal No. 2, and the third wire to terminal No. 3. Leave enough rotor wire at the control unit to permit movement of the unit to any point in the room.
The final step in a rotor installation is to synchronize the control unit with the drive unit. For fully automatic control units, turn the control dial (knob) clockwise to the due north setting and allow the antenna
to rotate until the control unit stops it. Then, turn the dial counterclockwise to due north, again allowing the antenna
to rotate until the control unit stops it. The installation is now synchronized.
The process is the same for semi-automatic control units except that you must depress the clockwise and counterclockwise buttons one at a time until the antenna
stops at north in both rotational directions. Anytime you believe the installation is out of synchronization, repeat the above process.
Control units come with small adhesive stickers that can be placed on the control unit housing to indicate the best antenna
position for each channel
. When you have determined the best antenna
position for a channel
, place a sticker with the channel
number in the appropriate spot on the control unit housing. The rotor installation is now complete.
CHAPTER NINE: ANTENNA-MOUNTED AMPLIFIERS
mast or antenna
-mounted amplifier
(preamp) is used primarily to eliminate “snow
” on the TV screen. “Snow
” (Figure 9-1) is actually electrical noise
that is generated by the TV receiver and other electrical devices. The object of any installation is to deliver to the TV input terminals, signals that are strong enough to override the noise
(snow
). Traditionally a “weak” signal is defined as one that is not strong enough to override the level of the noise
in the receiver.
When to Use a Preamp
There is no simple or universal rule that tells you when to install an antenna
-mounted preamp (Figure 9-2). Generally if the level of the received signal is less than 1,000 uV at the receiver input terminals, preamplification is needed.
Customer preference is another factor that must be weighed when considering the use of a preamp. Some customers may not agree to the added expense of a preamp and will be content with a picture that is less than perfect. Others may insist on a preamp just because they want only the best.
Aside from customer preference, there are many other variables that will influence your decision. For example, a preamp generates a small amount of noise
. In areas with extremely weak signals, even the low level of noise
in the preamp will be too near the level of the received signal. Because both the received signal and the noise
are amplified an equal amount, the difference in their relative levels will never be great enough to permit the received signal to override the noise
and eliminate the snow
on the screen. Consequently, you might want to consider another method of boosting a very weak signal.
Vertically stacking two antennas and pointing them in the same direction is probably the best alternative to a preamp. This will provide additional gain
without introducing more noise
. However, this will not always solve the problem especially if the received signal is exceptionally weak.
In extremely deep fringe or otherwise difficult reception areas, you might have to use both antenna
stacking and a preamp. However, this is very rare.
Selecting a Preamp
A major consideration when selecting a preamp is the possible sources of interference
in the area. It is vital that as an installer, you become familiar with the commercial broadcast
and other radio frequency
signals that are being used in your area. Local FM stations, police and fire frequencies, military communications, and other sources of radio frequency
signals can cause interference
that should be trapped (filtered out) at the preamp stage.
For this reason, preamps are available with almost every conceivable arrangement of traps (filters). Tunable traps can be adjusted to eliminate a specific frequency
, while switchable traps attenuate (reduce the level of) an entire band of radio frequency
signals. If an installation is experiencing severe interference
from one local station (located at 101.5 MHz for example), a tunable trap can be adjusted so that any signals at this frequency
are eliminated without attenuating the rest of the FM band. If interference
is caused by several FM stations, you will have to use a switchable trap that attenuates the entire FM band.
Many customers want to receive both TV and FM signals from one antenna
. Adding a trap to a preamp will not necessarily make this impossible. In general, any FM signal strong enough to require trapping will also be strong enough to be picked up by an FM receiver even though it is trapped out of the TV bands. (An FM receiver requires a much lower level of signal to operate well than does a TV.) When a switchable trap is used however, some of the weaker, more distant FM stations will be lost.
Although the ideal preamp usually is the one with the lowest noise
figure and the highest gain
, compromises sometimes must be made. If very strong local signals are present, a preamp with a high input capability must be used. A high input capability will prevent the strong local signals from overloading the preamp. However, a preamp with a high input capability has a slightly higher noise
figure.
Coaxial cable should be used with all preamp installations. Coax is much less likely to introduce additional signal problems.
Tunable traps should be adjusted before they are installed. It is easier to adjust them on the workbench than to try to tune them after they are on the antenna
. Simply hook up the preamp with the trap to the input of a field-strength meter, or to the antenna
terminals of an FM radio if the trap is designed to attenuate FM signals. Tune the meter (or radio) to the frequency
(or station) to be trapped out and then adjust the trap to the point at which the unwanted signal is attenuated, as indicated by a reduction in the sound level.
Installing a Preamp
A preamp consists of two units: a preamp and a power supply (Figure 9-3). The preamp itself is mounted on the antenna
boom or on the mast as close to the antenna
as possible. The power supply unit is mounted indoors. Power is supplied to the preamp unit through the transmission line.
The preamp is located as close as possible to the antenna
feedpoint because the weak received signal must be amplified before it is attenuated by the transmission line, and also before it can be subjected to interference
from sources between the antenna
and the receiver. Preamps mounted farther from the antenna
usually amplify (magnify) the interference
along with the signal.
Preamp units come with U-bolts for easy mounting on the mast or the antenna
boom. Antennas such as Channel
Master QUANTUM® Models can accommodate a preamp within a special terminal housing (Figure 9-4).
Note: Do not mount preamp to a “hot boom” antenna
.
After the preamp is attached to the antenna
or mast, run a length of 300 ohm transmission line from the antenna
output terminals to the input terminals of the preamp.
Use the insulation-piercing terminals provided in the preamp. Leave enough slack in the transmission line to form a drain loop. This will keep water out of the amplifier
housing. Coat the connections with an insulate sealant.
Next, run the transmission line from the output terminals of the preamp to the power supply.
Note: The transmission line also carries power to the amplifier
. There is no separate power line to run.
The power supply unit is mounted indoors, usually near the TV set (Figure 9-5). You may want to mount it on the back of the TV. If you do, be careful not to block any of the ventilating holes on the rear panel of the set.
Most preamp power supply units have mounting holes that can be screwed to any relatively flat surface.
Connect the transmission line from the antenna
to the input terminals on the power supply unit.
Next, run a length of transmission line from the power supply output terminals to the TV.
The last step is to plug in the power supply. Because it uses less current than an electric clock, it will not be expensive to leave it plugged in.
mounted indoors, on or near the TV receiver.
CHAPTER TEN: MULTI-SET RECEPTION
any homes have more than one TV set. Others have at least one FM radio receiver and VCR. Consequently, the installer often must use an antenna
system that feeds the received signals to two or more receivers. This is called multi-set reception.
Supplying the signal from one antenna
to two or more receivers requires the use of special devices that prevent problem-causing interaction between the TV receivers. Without the devices, the interaction between receivers will reduce the quality of the pictures displayed by the receivers. Problems caused by such interaction include multiple images (ghosts) and loss of picture detail (smearing).
Passive Devices
One method of multi-set reception uses what are called passive devices. The term “passive” means that they do not amplify (increase) the strength of the signals. Passive devices prevent receiver interaction by “isolating” the TV receivers from each other. However, because passive devices cause reduction of signal strength, multi-set reception systems equipped with these devices require more signal strength out of the main transmission line than do antenna
systems that feed
only one TV set. Typical signal strengths required for multi-set reception vary from a minimum of 2000 microvolts (uV) to over 4000 microvolts depending on the number of passive devices used in the system.
There are two types of multi-set passive devices: couplers and splitters. Couplers are used in multi-set systems equipped with 300 ohm twinlead. Splitters are used in systems that are equipped with 75 ohm coaxial cable. Couplers and splitters perform the same basic function.
Most couplers are designed to distribute signals to either two or four sets. The coupler (Figure 10-1) usually is mounted on or near one of the TV sets, preferably one that is centrally located. Twinlead is run from the coupler’s outputs to the antenna
input terminals of the TV receivers.
Couplers are the most economical way of feeding two or more TV sets. However, because twinlead is used, couplers present all of the interference
pickup and other installation problems associated with twinlead. Be careful where and how you mount couplers.
Most splitters (Figure 10-2) are also designed to feed
either two or four TV sets. However, because they are designed for use with coaxial cable, splitters can be mounted just about anywhere without picking up interference
or causing other problems that reduce picture quality.
When a four-set splitter
is used to feed
only three receivers, the unused splitter
output must be terminated” to prevent signal problems. “Terminated” means that a small 75 ohm device (Figure 10-3) is connected to the unused output connection of the splitter
. This is done to prevent the unused signal from “bouncing back” through the coax and interfering with the signals fed to the TV receivers. Terminating devices are available for use with most standard splitters.
Before attempting multi-set reception with passive devices, use a field-strength meter to measure the signal strength at the receiver end of the main transmission line. If it is less than 2000 microvolts (uV) and you need to feed
three sets, you will have to increase the signal level. To do this, you will have to use one of the following methods:
- A higher gain
antenna
- A mast-mounted preamplifier (preamp)
- Both a higher gain
antenna
and a preamp
- An Amplified Coupler
Amplifiers
When signal levels are weak, a preamplifier (Figure 10-4a) should be used as this will give the lowest system noise
figure. A distribution amplifier
(Figure 10-4b) is a type of amplifier
that is mounted indoors, usually in a central location. It is designed to provide amplified signals to a number of TV sets. The term “amplified” means that the strength of the signal is increased by electronic circuits called amplifiers. See the Channel
Master catalog for models.
The distribution amplifier
should be mounted in a relatively central location so that the coaxial cables (through which it feed
signals to TV sets) are the same length. This will help ensure that all TV sets receive the same strength of signals.
In areas with very weak signals you will need to use both a mast-mounted preamp and a distribution amplifier
. However, be sure the two amplifiers are matched. The term “matched” means that the electronic characteristics of the two amplifiers are similar enough to permit using them together without causing interaction and reducing picture quality. A signal-distribution system that is equipped with a matched pair of amplifiers is called a tandem system. The matched amplifiers are called “tandem units.” See the Channel
Master catalog for models.
MATV Systems
“MATV” means Master Antenna
Television (system). A home MATV system is an expanded version of the multi-set reception systems described previously. It is used to distribute the signals from one antenna
(or antenna
array) to a number of wall outlets located at convenient points in all or most rooms of the house.
The components and distribution network of a typical medium-size home MATV system are shown in Figure 10-5. The antenna
signals are fed through coaxial cable to a distribution amplifier
. This amplifier
increases the strength of the signals and then splits them into two or more outputs. The signals at these outputs are fed through coaxial cable to conveniently located splitters. The splitters, in turn, divide the main branches into subbranches, which feed
the wall outlets in one or two rooms. Coaxial cable is used throughout the system. Ideally, a home MATV system should be installed while the house is being built, so that the cables can be conveniently run inside the walls. However, a MATV system can also be installed in a finished house by feeding the cables into the wall spaces through holes drilled in the attic floor above the spaces. The cable-entry holes also can be drilled through the main floor from the basement or crawl space.
A home MATV system can be expanded to provide closed-circuit TV surveillance of various outdoor and indoor areas, including nurseries, playrooms, and house entrances. It also can be used to distribute Cable TV or Community Antenna
Television (CATV) signals throughout the house.
MATV is relatively easy to install. Don’t hesitate to suggest MATV to your customers. Most probably do not know about MATV and the convenient, high-quality reception that it provides for a relatively small investment. You can substantially enhance your reputation and your profits by providing MATV sales, installation, and service to both homes and businesses. MATV for business is no more difficult to plan and install than that used in large houses.
CHAPTER ELEVEN: TROUBLESHOOTING
Antenna
Systems Interference
There are times when despite all the careful planning and attention you’ve given an installation, outside interference
still shows up on the TV screen. Some of the most common interference
problems and their solutions are discussed in this chapter.
GHOSTING
Ghosting is the appearance of faint duplicate images alongside the true picture. Ghosting is caused by two sets of the same signal arriving at the receiver at slightly different times. Leading ghosts (Figure 11-1) appear to the left of the main images. Trailing ghosts (Figure 11-2) appear to the right.
Leading Ghosts
Leading ghosts are caused by signals arriving at the receiver a split-second ahead of the direct (primary) signal. They are usually caused by direct pick up (pick up other than the antenna
).
Solution: Take great care with shielding and downlead splices, etc. and if ghosting is still present, reorient the antenna
to minimize ghosts.
Trailing Ghosts
Trailing ghosts are usually caused by TV signals that bounce off hills or tall buildings. Because these signals take a longer path to the antenna
, they show up on the screen a fraction of a second later than the primary signal. Trailing ghosts also can be caused by shorted-out or otherwise defective connections that produce signal mismatch. This type of ghosting also shows up in a distribution system when signals are reflected back through the system by an unterminated output terminal.
Solution: Use terminators on all unused distribution terminals. Use a highly directive antenna
(like a Channel
Master QUANTUM®) that will not pick up reflected signals. Reorient the existing antenna
; slight reorientation often will eliminate the ghosting. As a last resort try a special “ghost killer” antenna
.
Smeared or Blurred Pictures
Blurred or smeared pictures (Figure 11-3) are frequently caused by mismatched impedances or improper connections in the transmission line or other equipment.
Solution: Check all connections to ensure that they are tight and not rusted or corroded. Check for and eliminate any crimps or kinks in the downlead. Be sure that the line has not been crushed by staples and is not bent too sharply. Use only the best quality coaxial cable, hardware, and other equipment to ensure good impedance matching.
INTERFERENCE
Adjacent Channel
Interference
Though it is not uncommon, often the signals of one channel
will show up as interference
on the channel
next to it (Figure 11-4). This usually happens only when the receiving antenna
is midway between the transmitter
towers of two adjacent channels. Because the frequencies of the two channels are relatively close, the TV tuner amplifies both the desired channel
signal and that of the adjacent channel
. Some older TV tuners which have poorer selectivity, are especially prone to adjacent channel
interference
. The effect on the screen is the picture of one channel
superimposed on the other.
Adjacent channel
interference
may also appear as a “herringbone pattern” on the screen (Figure 11-5). This is caused by the sound carrier
of one channel
“beating” against the picture carrier
of the other. This produces a signal whose frequency
is the difference between the two carrier
frequencies. The different frequency
is passed by the TV receiver and appears as a herringbone pattern on the screen.
Solution: Traps and filters are available that will minimize this type of interference
. Using a highly directive antenna
and a rotor will also help. A combination of these methods may be necessary in extreme situations.
Co-Channel
Interference
Co-Channel
interference
(Figure 11-6) occurs when a TV set picks up two stations that are broadcasting on the same frequency
. The FCC carefully assigns frequencies so stations on the same frequency
are in different reception areas. Nevertheless, certain atmospheric and geographical conditions can still cause co-channel
interference
. The picture of one station will be considerably weaker than that of the other, but the effect is still annoying. Co-channel
interference
caused by atmospheric conditions usually is sporadic and lasts only a few seconds or minutes.
Solution: Co-channel
interference
is difficult to completely eliminate. However, a highly directive antenna
(one with a high front-to-back ratio) usually minimizes the problem.
Airplane Flutter
Picture flutter and/or roll caused by airplanes is a problem that usually affects only receivers near airports or along other low-level flight paths. It is caused by signals that bounce off low-flying airplanes. These signals add to or cancel out the primary (direct) signals. The TV picture may roll (loss of vertical synchronization) and/or fade in and our (variation of signal strength).
Solution: A highly directive antenna
usually will eliminate airplane flutter. However, if the problem is severe, it may be necessary to stack two identical antennas.
CB and/or Ham Radio Interference
Strong, local signals transmitted by Citizens Band (CB) or Amateur Radio (Ham) operators can cause a picture to roll, fade, or disappear completely. Sometimes, horizontal lines appear on the screen (Figure 11-7) and the voices of the radio operators are heard in the TV audio.
Solution: If you know or can identify the radio operator, call the person and tell him/her about the interference. If the radio operator is cooperative (most are), he/she usually can eliminate the interference
by equipment adjustment and/or by installing filters. If the operator will not cooperate or is unknown, call the FCC. If these efforts do not solve the problem, purchase a high-pass filter that eliminates frequencies below 54 MHz. Attach the filter to the input of the receiver or prior to any amplifiers if used.
Electromagnetic Interference
Electromagnetic Interference
is the most common form of TV screen disturbance. It causes bright static across the screen (Figure 11-8). Often, it also causes a grinding or whining sound. This type of interference
can come from many different sources, including household appliances, power lines, motor vehicles, and hospital equipment. The motors of household
appliances such as furnaces, mixers, hairdryers and humidifiers are principal causes of electromagnetic interference
. The interference
from these devices is carried to the receiver through the house wiring.
Solution: A highly directive antenna
often solves this problem if the sources from outside the house and the interference
is fed to the set by the antenna
. There are other measures you can take, however, if the problem persists. If you suspect power line interference, contact the power company. In most cases their linemen can quickly find the loose connector or clamp
that is causing the problem. Remember: The use of coaxial cable reduces the probability of electromagnetic interference
.
FM Interference
TV interference
from the FM band is also a common type of reception problem. FM interference
most frequently affects the TV high band (Channels 7-13), but sometimes a weak Channel
6 will also be affected. FM interference
typically causes a “herringbone” pattern on the screen (Figure 11-9).
Solution: Use coaxial cable instead of twinlead. Use an FM trap (filter) for severe problems. (See the chapter titled Antenna
-Mounted Amplifiers for specific instructions about tuning and installing FM traps.)
Preamp Overload
Preamp overload occurs when the transistorized circuitry of an antenna
mounted amplifier
is fed an excessively strong signal. On the TV screen, preamp overload looks exactly like FM interference
.
Solution: When an installation that includes a preamp seems to be experiencing FM interference
, always suspect the preamp. Use a preamp with a high input capability (capacity). The input capabilities of preamps are specified as microvolts (uV). Measure the strength of the overload-causing signal. An FM trap or other filter also may be necessary in extremely troublesome causes. Always mount the FM trap prior to the preamp.
GENERAL TROUBLESHOOTING GUIDELINES
When servicing an existing system, be sure to check the strength and quality of the signals being received and the condition of the equipment being used. Measure signal levels with a field-strength meter. Check general picture quality with a TV set you know is operating correctly. You may find that an improper installation or a change in reception conditions is causing problems that can easily be solved.
Defective components within the customer’s TV set can also cause problems. To determine whether the cause of a reception problem is the customer’s TV or the antenna
system, connect your test TV to the antenna
system. Compare the picture on the customer’s set with the picture on your test TV. If your test set produces an acceptable picture, the customer’s TV set probably is the source of the problem, not the antenna
system. Unless you are a qualified electronic technician, do not attempt to fix the customer’s TV set. Instead, advise the set owner to call a qualified TV technician. (Some cities and states have laws that prohibit anyone other than a licensed TV technician from repairing TV receivers. Some cities and states also require that antenna
installers be licensed.)
CAUTION: Before checking out an antenna
system, always disconnect the transmission line from the TV input terminals. Some TV set malfunctions can feed
potentially dangerous levels of voltage into the transmission line. This voltage can be high enough to cause severe shock, injury, or even death. If you have a volt-ohm-millimeter (VOM), use it to test for dangerous voltages across the antenna
terminals of the TV set. You also can use the VOM to test for shorted and open (broken) conductors in the transmission line.
CHAPTER TWELVE: SELLING & INSTALLING SYSTEMS
elling and installing TV antenna
systems has been, and will continue to be, a profitable business for competent installers who understand and apply proven business management and operating principles.
A few years ago there were predictions that community antenna
television (CATV) systems would eventually eliminate the need for home TV outdoor systems. Although CATV is available to homeowners in some metropolitan areas, it is still not available to homeowners in many areas of the country. In addition, many cable systems do not carry local stations.
A recent national survey indicates that most Americans are not satisfied with the quality of their TV reception. Most are also not aware of the availability of home outdoor TV antenna
systems that will significantly improve, and in many cases, expand their TV reception. Of those recently surveyed, 95% said that they have never been asked to buy a home outdoor TV antenna
.
These facts mean that there still exists today a huge, untapped market for superior performing home TV antenna
systems. It is a market in which a competent antenna
installer can earn a better-than-average living, while enjoying the independence and prestige that comes from owning your own successful business.
BUSINESS START-UP PROCEDURES
Starting an antenna
installation business is not difficult. However, there are a few preliminary steps that you should take to ensure that your business gets off to the best possible start. These steps are outlined here.
Selecting a Business Name
Selecting a business name might seem as simple as adding your own name to the phrase “Antenna
Sales & Installation.” Nevertheless, give it some serious thought and consider the following pointers:
- Most lists of business names, including those in the Yellow Pages, are arranged alphabetically. Consequently, names that start with one of the first few letters in the alphabet appear at the top. People searching in the Yellow Pages for a business often call or visit the first one that appeals to them. The nearer your business name is to the top of the list, the greater your chances of being selected.
- Names that are hard to pronounce usually do not make good business names. Most people are hesitant to call, talk about, or refer to businesses with names
they cannot pronounce. Also, such names generally are harder to remember than familiar, easily pronounced ones.
3. People consciously or unconsciously associate certain names with undesirable stereotyped images of businesses and businessmen. Analyze the business name you select and be sure it is not one that will create an undesirable impression of you or your business.
Facilities and Equipment
At first, to keep overhead and operating expenses as low as possible, you probably should use your home as your office and your garage or basement as your shop and storage area (later after your business income has grown to a level that will support additional overhead expenses, you probably will want to move your business into a more suitable building.)
Place a desk and filing cabinet in an out-of-the-way space in your home. Have the phone company install a business phone. Be sure someone is there to answer it and take messages during normal business hours, or install an automatic phone-answering device or system.
Your business vehicle should be a dependable van-type truck, preferably one with an economical six-cylinder engine. Install racks on top of it so you can secure one or two extension ladders, a large step ladder, long lengths of masts, and any cartoned antennas that will not fit inside the truck. Tools, rotors, short mast sections, boxed coils of transmission line and hardware should be arranged in an easy-to-find manner inside the truck.
In addition to an assortment of common hand tools such as screwdrivers, pliers, and wrenches, you will need various other tools and materials, some which are unique to antenna
installation. A list of these tools and materials is provided in Chapter 4.
Insurance
Business liability insurance is necessary to protect you against financial losses resulting from accidental damage to property or injury to other people for which you can be legally held accountable as an antenna
installer. You also will need liability and theft insurance on your truck and its contents.
Before you begin your first installation, consult your insurance agent and purchase the types of insurance you need.
Business Bank Accounts
Establish a business checking account, preferably at a bank with which you are familiar. Pay as many business expenses as possible with checks drawn on your business account. This will help ensure complete records and receipts for business expenses.
As soon as your business income permits, establish a business savings account. Later when the growth of your business requires that you borrow money for additional equipment or other needs, you will need to apply for the loan through the business loan officer of your bank. By having both a business checking account and a business savings account at his bank you will improve the chances of your loan being approved.
Record Keeping and Money Management
To save costs you might be inclined to handle the “paperwork” yourself. However, unless you (or your partner) have had bookkeeping and accounting experience, you will be better off turning over the record keeping and accounting to a professional.
A professional bookkeeper or accountant will set up a bookkeeping system suitable for your business and then will periodically post income and expense entries, audit the books, and prepare financial reports that reveal your profit/loss status and your sources of income and expenses. Most accountants will also prepare the income and sales tax reports that local, state and federal governments require you to file. In addition to providing you with a how-it-goes look at your business, the profit/loss and other financial reports are needed for various tax purposes and for borrowing money to expand your business. An account also will be able to help you better manage the financial aspects of your business. The “money management” services of an accountant are especially important as your business begins to grow and you must make decisions about when and how to expand it.
Once the books are set up, if you so choose, you or your partner can post income and expense entries in them, bill customers (accounts receivable), and pay expenses (accounts payable).
Licenses and Permits
Most states, counties, and/or cities require that businesses be licensed. Your accountant or another local business owner can tell you what licenses are required in your area and where and how you must apply for them.
In addition to licenses that apply to all retail and/or service businesses, some states and cities also require special licensing of certain type of businesses, and/or competency certification of certain skilled trades that service the general public. Because antenna
installation is a skilled trade, be sure to check with your state or local electronic dealer/servicer association to determine whether special licensing or certification is required in your state or city.
If your state and/or city has a sales tax, you also will have to apply for a sales tax number. (Most electronic parts distributors will ask for your sales tax number to verify that you are purchasing for a business therefore entitling you to wholesale prices.)
Introduce Yourself to Your Local Channel
Master Distributor
Visit your local Channel
Master Distributor. Introduce yourself and your business to the manager and learn about the products and services that are available to you. Inquire about ordering, payment, and credit policies. Have your sales tax number with you and if the distributor’s credit permits giving a new business an “open credit policy account,” be prepared to fill out a credit application. This means that you should have a list of credit references who can verify that you are a good credit risk.
Your Channel
Master Distributor will be willing to help you plan and cost out the antenna
installation you sell and install. He will also be glad to answer any technical questions you have, or he will refer your questions you have, or he will refer your questions to one of the many antenna
experts within the Channel
Master organization. The people at Channel
Master believe that installers are entitled to the best available products and whatever technical support necessary to install superior antenna
systems.
SELLING TV ANTENNAS INSTALLATIONS
Some people think that “selling” means talking someone into buying something they don’t need and don’t want. People have this impression because at one time or another a “high-pressure salesperson” has attempted to con them into buying something.
There is a big difference between “conning” and selling. Selling a needed, quality product at a fair price does not require high-pressure or misleading tactics. All that is required to sell a useful, fairly-priced, quality product is to identify people who need it, and then give them a convenient and comfortable opportunity to learn about it. If you know the merits of your product and can explain why and how it meets the prospective buyer’s needs, chances are you’ll make the sale and not even realize it until the buyer says, “I’ll take it.”
If you use only the best quality antennas, masts, hardware, and related components, you should have complete confidence in your products. If you plan and install each system with care, you should have complete confidence in its ability to do what you say it can do. This confidence should make selling a comfortable experience, because you know that your customer will be getting a quality product that will perform as you say it will, and is being sold at a fair price.
Sell Quality, “Not “Cheap” Prices
Although most people are economy-minded, they do not want a “cheap” installation that fails to deliver good reception and needs replacing in a year or two. An installer can quickly get a poor reputation and put himself out of business if his principal sales philosophy is too”undersell the competition.” Installing quality equipment at a fair price is the way to build a thriving business.
Sell “Quality Reception,” Not Technical Jargon
Another important thing to keep in mind when selling antennas is that most consumers are neither knowledgeable about, nor interested in the “technical” aspects of the antenna
installation. Most consumers only know that they want clear, crisp, long-lasting TV reception. They judge the quality of an installation by the picture they get on their TV screen. You will sell antennas more successfully if you offer and deliver better reception than a customer is presently receiving. Offer improved reception on the channels already being received and, if possible better reception on more channels.
Referral Through TV Retailers
Timing is important when selling antenna
installations. A customer is most likely to buy an antenna
installation when he or she is buying a new color TV. Few retailers maintain an antenna
department. Often, they will try to avoid the subject of antennas, or they will refer their customers to a local antenna
specialist.
This is where you come in. You can become the local specialist who is recommended by TV retailers. (In fact, with the right contacts you can actually get the dealers to sell antennas for you. This will be discussed later in this chapter.)
Color TV sets need good color-quality TV antennas. Most TV retailers know this, but they do not know enough about antennas to make recommendations. Also, few retailers are set up to handle installations. Approach these retailers and offer them your services. Don’t hesitate to approach the largest discount stores and the smallest electronics shops. You can offer them a deal that will be mutually rewarding.
Many of the complaints TV retailers and servicers receive about television reception are caused by poor antenna
installation. You can take this burden off their shoulders by doing all of their antenna
installations and then standing behind your work. The retailer satisfies more customers this way, and his after-sale costs are greatly reduced. Servicers also will benefit from more satisfied customers and few callbacks.
With your installations, a retailer’s customers get the best possible reception, which leads to a powerful form of advertising: word-of-mouth. This in turn, generates more TV sales for the retailer and more installations for you.
Getting a retailer to recommend you exclusively is beneficial to both of you. For this reason many retailers and servicers will be receptive to this type of business deal. Getting a retailer to sell antennas and antenna
installations for you is a situation that can be even more rewarding.
SELLING ANTENNAS AND INSTALLATIONS THROUGH ESTABLISHED RETAILERS
The best approach to selling TV antennas and installations is to let established retailers do the selling for you in exchange for a mutually agreeable share of the profits. Or, you can sell antenna
installations to retailers at “package” prices that include the cost of both materials and installation labor. Retailers in turn, can mark up your package prices to produce whatever profit is necessary and competitive.
The types of established retail outlets that you should attempt to sell through are:
- Mass merchandisers (department and large discount store chains that sell home entertainment electronic products such as TV’s, radios, etc.
- Independent retailers who sell home entertainment electronic products (TV dealers).
- Independent servicers of home entertainment electronic products (TV servicers).
- Hardware stores.
- Real estate developers and home builders.
- The principal advantages of selling through established retailers are:
- It lets you concentrate your time, energy, and financial resources on doing what you do best–installing TV antenna
systems.
- It leaves the actual selling to professional merchandisers and sales people who because of their merchandising-oriented locations, high consumer volume, and facilities, can sell more efficiently and productively.
As an installer, you can buy antennas and related materials at a sizable discount. You can reasonably add 30-40% to antenna
prices and sell them to the retailer. He in turn, sells antennas to his customers with whatever additional markup he desires. In this manner, the retailer makes a profit without having to stock merchandise, keep an inventory, or use up valuable floor and warehouse space. This is “gravy” for him and more profits for you.
Department stores offer an even larger market than the average independent retailer. Don’t be afraid to approach even the biggest discount and department stores. The person to see is the brown goods buyer or the parts and accessories buyer. It is the responsibility of these individuals to find good deals that will increase profits.
You may have to alter your offer a bit
when dealing with a large store. Generally, a department store buyer will want to add a 30-40% markup on anything the store handles. With antennas however, the buyer may be persuaded to work with a smaller profit simply because he doesn’t have to inventory and warehouse a large volume of merchandise. The fact that good TV antenna
installations help sell TVs (and help keep them sold), may also influence the buyer to keep his markup fairly low. Because this kind of deal can also be very rewarding for you, offering the buyer a generous profit should not be ruled out. You can compensate for a decrease in your own markup by sheer volume of sales.
When you get to know your installation area you will be able to arrive at a figure that will be the “average cost” of an installation. You can then offer a retailer a complete installation package that he can sell to his customers at a profit for both of you.
Let’s say for example, that you offer installations to a retailer or store buyer for a flat fee of $45.00. He will offer the installation to his customers at $59.95. This will give him a profit of $14.95 (or 25%). If the antenna
costs you $12.00, the hardware (cable, connectors, etc.) $8.00, and the labor $10.00, you have invested $30.00 in the $45.00 installation. Your profit is $15.00 (or 33-1/3%). This is a good profit. You should always try to price installations at least 30% above your cost.
One of the keys to making any relationship with a retailer work is to provide salesmen with the right “tools” to sell antennas. Ideally, the retailer should display, advertise, and sell the antennas (with or without the installation fee figured in). The retailer should also collect money and pay you your share.
You provide the antenna
, the hardware, and all other materials. You install the antenna
, handle any callbacks, and provide a warranty for the installation. A three-month warranty is customary. However, many installers who use Channel
Master products find that they can safely warrant their installations for a full year.
The retailer and his salesmen should be provided with enough information to sell your antenna
installations with confidence. Provide them with a map of the area, and indicate the types of antenna
installations that are necessary for the best reception in various zones. Once you know your area this will be easy. You may even want to make a survey with a test antenna
, a field-strength meter, and a portable TV. Buy a map and indicate the types of antennas and installations you believe are needed in various areas or zones. However, do not divide the map into too many zones. Five zones should be sufficient for a “medium-sized” city. Using too many reception zones will confuse salesmen and customers. When deciding on an antenna
for a zone that has a number of possibilities, choose the larger antenna
. It is better to make an error on the side of assured quality reception and a slightly higher cost. Most retailers would rather charge a little more than hear even one customer complaint.
In some exceptionally difficult reception zones, the type of antenna
and other equipment required may differ from block to block. In other areas, it may be impossible to guarantee the elimination of ghosts or other types of interference
. Label these zones on the map as “Survey Needed” and instruct the installer and salespeople not to close a sale to customers who live in these sectors. Customers can be advised that an installation is available, but the installer first must survey the site to determine the requirements for good reception. Charge only a nominal fee for such a survey. After completing the survey, give the customer an estimate of the total cost. The survey fee might then be credited toward the price of the installation as an incentive for the customer to purchase the system you propose.
If you must offer a choice of antenna
don’t offer more than three or four. Too many options will confuse both the salesman and the customer and might cause the customer to postpone the purchase. Make it easy for customers to buy and for salespeople to sell. Offer options such as MATV, FM stereo hookups, etc.
Encourage the retailer to display one or more antennas on his sales floor. A good in-store display like that in Figure 12-1 will encourage customers to ask about additional equipment. Try a window display too. Antenna
distributors and manufacturers often can supply a large assortment of in-store display materials. Channel
Master, for example, offers an attractive line of “Do-It-Yourself” displayed products. Examples of these are shown in Figure 12-2.
Most of your antenna
sales through TV retailers will be to purchasers of large-screen color TVs and those consumers looking to supplement their DBS
(Digital
Broadcasting System) set ups. However, don’t let the retailer overlook antenna
sales to purchasers of portable TVs. The retailer’s salesman should be made aware that a good outdoor antenna
system is as necessary for a small-screen set as it is for a large-screen.
SELLING & INSTALLING SYSTEMS
Sign up as many retailers as possible. The more business you do, the more efficient and profitable your operation will become. However, don’t take on more jobs than you can handle. It takes time to find and adequately train people to install antenna
systems. Also, a beginning business usually will not be able to obtain financing for the large amounts of expensive equipment needed to put additional screws to work. Plan and prepare for growth in small steps.
Keep customer satisfaction foremost in your mind. A customer who buys a new color TV will probably want to watch his set on the evening of the delivery date. If possible, coordinate your installation with the delivery of the new TV. If you can get the antenna
installed before the set arrives, you will have a very happy customer and a pleased dealer. It is also easier for the service technician to adjust the new TV if it is connected to an outdoor antenna
installation that delivers adequate signals on each channel
.
Remember that your reputation is affected by each installation. Don’t keep customers waiting, but don’t hire incompetent help at the last minute to keep you from falling behind schedule. Department stores and independent TV dealers don’t want headaches, and they won’t tolerate any work that causes unhappy customers.
No matter how much business you get through retailers, you should also go after as many direct sales as your time and other resources permit. Every direct sale you make eliminates a commission you have to pay someone else. It will also help you maintain a degree of independence that will not be possible if you rely solely on retailers for your business. Direct sales offer you an opportunity for greater profits and the ability to adjust your prices to remain competitive when market conditions demand that you slightly lower your prices and/or profit.
Direct sales demand that you advertise. The most effective advertising generally is in the Yellow Pages and in newspapers. Below are some important points about advertising that you should consider.
ADVERTISING
Advertising is not a cost, it is an investment. Even the best installer with the best equipment and materials won’t succeed unless he makes people aware of this products and services and the advantages they will realize by doing business with him. Build your business by letting people know who you are, what you can do, how well you can do it, when you can do it, and at what price.
A well-chosen business name is important. Some businesses spend a large amount of money to develop a name and logo. (A logo is the stylistic way your company name is printed.) As a new businessman, you probably will not be able to afford to spend much money developing your company name and logo, but you should invest some thought, time and effort in it.
When you decide on a name, work with a local artist to develop a logo. Look at the names, logos, letterheads, and ads of companies that you recognize and respect. Try to develop an attractive logo that is both simple and up-to-date. Use your logo on all your business cards, letterheads, newspaper and Yellow Page ads, invoices, and store displays. Put it on your vehicles and uniforms.Wear clean, neat work uniforms printed with your company logo and the brand name of the antenna
line you carry. You and your crew should wear these uniforms on every job.
Have your logo, business address, and phone number painted on your trucks. Also include the logo of your antenna
line and a short, attention-getting slogan that tells people why they should do business with you. For example, your slogan might stress “quality TV reception at reasonable prices.”
Print some small but conspicuous signs that have a small holder for your business cards. Get permission to place these signs in as many big traffic places as possible. Bulletin boards in supermarkets, housing development offices, and small “quick-stop” markets are ideal places.
The retail establishments that sell antennas for you probably make regular mailings to their customers and potential customers. Encourage these stores to include information about the availability of antennas and antenna
installations in their mailings. Also, preprinted mailers for use in your own direct-mail advertising are available from your local Channel
Master Distributor.
Probably the best way to reach potential customers is through the media–newspapers, radio and television. Local TV and radio stations and newspapers will help you develop a hard-hitting ad campaign.
Local TV servicers can also help spread your name around. Customers frequently ask them to recommend someone to install an antenna
system. The TV technician who has just repaired a customer’s TV set is in the best possible position to recommend an antenna
installer, and his customers generally consider him an expert on such matters. Also the servicer’s recognition of an antenna
-related reception problem gives him an opportunity to suggest a new antenna
.
Electricians, house builders, plumbers, and general contractors also are good mediums for word-ofmouth advertising of your services and products. Many of the homeowners or businessmen with whom they do business may need an antenna
or MATV system, particularly those who are in the process of having a new home or business facility built. If these businessmen in your area know who you are and know that you do good work, they will recommend you, especially if you reward them with a “referral fee.”
CAUTION: Any businessman who recommends you is staking his own reputation on your ability to do quality work. Consequently, you owe it to yourself, your customers, and your business associates to do the best possible job every time. Word-of-mouth advertising is vital, but it can also work against you.
GROWTH DEMANDS ADDING INSTALLATION CREWS
Plan the growth of your business very carefully. As you grow, you’ll need to hire additional people. When building up a work force, divide your installers into two-man crews and provide each crew with a fully-equipped truck. The senior member of each crew should be well-experienced and well paid. The other member of the crew should be paid a wage that is fair for someone who is learning the business.
The average crew should be able to handle five or six installations a day, although this will depend on the distances traveled and the type of installations. For example, it may take a two-man crew all day to complete one tower installation.
Providing monetary incentives for extra installations builds morale and improves productivity. Any complaints or callbacks should be handled by and charged against the incentive pay of the crew that did the job. This is a fair way of enforcing the need for quality work.
CONSULT YOUR CHANNEL
MASTER DISTRIBUTOR
If you have technical or marking questions or problems during the start up or growth of your business, contact your Channel
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GLOSSARY OF ANTENNA
SYSTEM TERMS
Acrylic Insulator–A plastic material that is used to weatherproof outdoor antenna
system connections. It is applied in liquid form, typically by aerosol can.
Alignment Bearing (rotor)–A ball bearing-equipped guy ring that is slipped onto the antenna
mast above the rotor to permit guying of the mast section rotated by the rotor.
Antenna
Discharge Unit (Lightning Arrestor)–A small device that is inserted into the transmission line and connected to a grounding wire or strap to discharge static electricity to ground before it can enter and damage a TV receiver.
Array, Multiple–See Multiple Array.
Attenuation
–A decrease in the strength (level) of a signal as it is transmitted or carried by wire(s) from one point to another. In antenna
systems, attenuation
is usually an undesirable characteristic.
Balun (matching transformer)–A small device that matches the impedance of one component, transmission line, or circuit to that of another to prevent loss of signal strength and other unwanted characteristics. In antenna
systems, baluns typically are used to match 75 ohm coaxial cable to the 300 ohm output of an antenna
or the 300 ohm input of a TV.
Band, Low (TV)–See Low Band.
Band, High (TV)–See High Band.
Beamwidth
–The angle formed by the two compass directions that outline the boundaries of the area from which the front of an antenna
can intercept signals and deliver them to the output at relatively equal levels. Generally, the narrower the beamwidth
of an antenna
, the greater the directivity and gain
.
Boot, Weather–See Weather Boot.
Brown Goods–A wide variety of consumer electronic products that traditionally have brown or darker cabinets than home appliances such as refrigerators, washers and dryers. Examples of brown goods are TV receivers and radios.
Carrier
, Picture (TV)–See Picture Carrier
.
Carrier
, Sound (TV)–See Sound Carrier
.
Coaxial Cable (coax)–A type of round transmission line composed of a central conductor (wire) surrounded in turn by an insulating material (dielectric), and a metallic shielding material which typically is braided and acts as the second conductor. (Some types of coaxial cable have an aluminum foil shield under which is run a separate wire strand that serves as the second conductor.) These elements, in turn, are covered by a thin layer of insulating and weatherproofing material such as polyvinyl. Coaxial cables used as home TV transmission lines have an impedance of 75 ohms.
Decibel (dB)–A measurement term that describes the strength (level) of a signal in logarithmic relation to a reference strength (level). For example, when the signal strength is expressed in micro-volts, an increase of the signal strength by 6 dB means that the signal strength has been doubled.
Dielectric–An insulating material placed between conductors to prevent the conductors from physically contacting one another (shorting out). In coaxial cable, insulating material surrounds the central conductor to prevent it from touching the metallic shield (and other conductor wire if one is used.) The insulating material also maintains a specific amount of space between the central conductor and the other conductor. This spacing is necessary to maintain certain cable characteristics that if changed, will decrease the quality of the signal.
Dipole–The element(s) of an antenna
that intercepts the signal and feeds it to the antenna
output terminals. The other elements of the antenna
serve as “director” and “reflector” which direct or reflect the incoming signal to the dipole element.
Directivity–The ability of an antenna
to pick up signals from one general direction (usually from the front) and effectively reject those from other directions (usually from the back and sides). The front-to-back ratio is one measure of an antenna
’s directivity.
Discharge Unit, Antenna
–See Antenna
Discharge Unit.
Distribution Amplifier
–An amplifier
that is mounted indoors to boost the strength (level) of the received signal so that it can be fed to two or more receivers.
Drip Loop–A short, U-shaped loop of a wire (or cable) immediately adjacent to a house entry point or electrical connection, so that water will drain off of the wire and not run into the house or connection.
Element, Antenna
–The small, hollow metal rods of various lengths that are attached (usually perpendicularly) to the main horizontal support member (boom or crossarm) of the antenna
. The element at the rear of the antenna
(called reflector) is usually the longest. The element that actually feeds the intercepted signal to the antenna
output is called a dipole.
F-Connector–A small, metallic, male-type connecting device with internal threads that attach to the end of a coaxial cable to secure and electrically connect the coax to a female F-fitting. The internal threads of the male connector screw onto the external threads of the female connector. Most baluns have a female-type F-connector on one end for the 75 ohm coax, and terminal lugs on the other end for 300 ohm twinleads.
Field Strength Meter–An electronic instrument that measures the strength of a signal and indicates it on a meter calibrated in microvolts (uV) or decibels (dB). (See Microvolt/Decibel.)
Filter, High-Pass–See High-Pass Filter.
FM–The term means frequency
modulation
. In relation to television and antenna
systems, “FM” refers to the frequency
modulated signal (FM radio stations whose frequencies lie in a band between TV channels 6 and 7).
Front-to-Back Ratio–A measure of the directivity of an antenna
that is based on the difference between the strengths of signals received from the antenna
front and those received from the back. The difference usually is expressed in decibels (dB). For example, a front-to-back ratio of 40 dB indicates that the output strength (in uV) of signals received from the antenna
front will be 100 times greater than those received from the back. Generally, the higher the rating in dB, the greater the directivity of the antenna
.
Gain
–An increase in signal strength. The “gain
” of an antenna
indicates how much more signal strength it delivers to the output terminals than would a single-element antenna
(a dipole) under the same reception conditions. Antenna
gain
usually is expressed in decibels (dB). For example, an antenna
with 10 dB gain
will deliver 3.2 times more signal strength to the output terminals than will a single-element antenna
.
Ghosts (ghosting)–Faint duplicate images that appear in a TV picture to either the left or right of the desired picture image.
Ground Rod–A long metal rod that is driven into the ground near an antenna
installation and to which is attached the grounding wires from the mast and antenna
discharge unit to discharge static electricity to ground before it can enter and damage the TV receiver.
Guy Wire (Guying)–Three or more multi-strand steel or aluminum wires that are connected between the guy ring(s) on the antenna
mast and widely spaced eye screws in the house roof, supporting the mast against the forces of wind and ice.
Guy Ring–A circular metal collar with attachment holes (eyes), that is slipped on and clamped to an antenna
mast. Guy wires are then attached to the mast through the holes in the guy ring.
High Band TV–The band of frequencies assigned to VHF TV channels 7 through 13 by the Federal Communications Commission (FCC).
High-Pass Filter–A device that is connected to a transmission line to filter out interfering signals whose frequencies are below those in the TV band. High-Pass Filters typically are used to filter out interference
caused by Amateur and Citizens Band radio transmission.
Impedance–A signal-affecting characteristic that is present to some degree in all electrical conductors (wires) and electronic circuits. Impedance is usually expressed as so many ohms. To prevent an unnecessary decrease in the strength of a signal that is being transferred (coupled) from one type of conductor or circuit to another, the difference in impedance must be “matched” by a device that compensates for the differences in the impedances. A balun is used in antenna
systems to compensate for the differences in impedance between a 300 ohm antenna
and a 75 ohm coax, and between a 75 ohm coax and the 300 ohm input circuit of a TV receiver. Impedances that are not the same, or whose differences have not been compensated for, are said to be mismatched.
Input Capability, Preamp–The maximum strength of signal, in microvolts (uV), that an antenna
preamp can accept without “overloading.” (Overloading causes distortion, reduction, or complete elimination of the signal.)
Insulator, Acrylic–See Acrylic Insulator.
Interaction, Signal–The interfering effect that one signal has on another when two different signals are present that same time in a conductor (wire) or circuit. Signal interaction in the transmission line of a TV antenna
system causes picture problems such as ghosting, smearing, snow
, and various forms of interference
patterns.
Line, Transmission (TV)–See Transmission Line.
Low Band (TV)–The band of frequencies assigned to VHF TV channels 2 through 6 by the Federal Communications Commission (FCC).
Lug, Terminal–See Terminal Lug.
Mast, Antenna
(TV)–A vertical section (or sections) of tubular steel or aluminum on which the antenna
is mounted. Most sections typically are available in 5 and 10 ft. lengths.
Matching Impedance–See Impedance.
Matching Transformer (TV)–See Balun.
Microvolt (uV)–One millionth of a volt, or 0.000001 volt. The strength of the signals in a TV antenna
system is expressed as so many microvolts (uV). Generally, to produce an acceptable TV picture, the strength of the TV signals at the input terminals of a TV set must be at least 1000 microvolts (uV).
Mismatch, Impedance–See Impedance.
Multiple Array–Two or more antennas mounted on the same mast with outputs coupled together. Multiple arrays are used to increase gain
(signal strength) and directivity.
Noise
Figure–Generally, a numerical rating that indicates how much electromagnetic “noise
” there will be at the output of a circuit or system compared to the noise
at the input. If the strength of the noise
is too near that of the picture-producing signal, noise
-produced specks, called “snow
,” will be produced on the TV screen. The lower the noise
figure of a circuit, system, or component, the lower the output noise
level will be compared to the output signal level and in turn, the lower the probability of snow
on the screen of the TV set.
Ohm–The unit of measure of resistance and impedance. (see Impedance).
Omni-directional (Antenna
)–An antenna
capable of intercepting signals from all compass directions equally well. Such an antenna
is nondirectional.
Orangeburg–A type of black pipe that is made of asphalt-like material and is used for gas vents and sewers in homes and commercial buildings.
Orient (an antenna
)–To aim the antenna
in a specific direction, usually toward the transmitting tower(s) of the TV stations.
Overloading of Preamp–See Input Capability, Preamp.
Overloading of Receiver–See Receiver Overload (TV).
Passive Device–Any signal-handling device (in an antenna
installation) that is not electrically powered and therefore, does not increase the strength of the signal. Couplers and splitters are examples of passive devices.
Picture Carrier
(TV)–The part of a TV signal that contains the video (picture) information. (The audio (sound) is contained in the sound carrier
.)
Pitch Pad–A small piece of neoprene or other “rubbery” material that is placed under the legs of a tripod roof mount to cushion the mount and seal around the anchor bolts that secure the legs to the roof.
Plaster Strap–A non-metallic strap that is used to secure wall connectors for 300 ohm twinlead. (Metal straps cannot be used with twinlead because they affect its signal-handling characteristics.)
Plumb Bob–A metal weight (usually cone-shaped), that is attached to a length of cord or string and hung free from a height to determine whether the line between two points or the position of a vertical structure is truly vertical.
Polar Plot–A flat graph that provides a bird
’s-eye view of antenna
performance characteristics such as directivity and beamwidth
.
Preamp, TV (Preamplifier)–A small amplifying device that is mounted on the mast or antenna
boom as close to the antenna
output terminals as possible, so that the strength of a very weak signal is increased (amplified) before it enters the transmission line. Without this preamplification, the strength of the already weak signal (1000 uV or less) would be further reduced as it passes through the transmission line producing “snow
” on the TV screen.
Rafter–One of the parallel beams that form the slope of a roof.
Rear Rejection–The ability of an antenna
to reject (not receive) signals that approach it from the back.
Receiver Overload (TV)–A condition in which excessively strong signals cause the picture on the TV receiver to lose synchronization (vertical and horizontal roll) or disappear completely. Older model receivers are more likely to overload than are newer ones. Frequently, this condition can be eliminated by readjusting the receiver’s automatic gain
control (AGC).
Rotor Alignment Bearing–See Alignment Bearing, Rotor.
Sensitivity, Antenna
–General classifications of relative antenna
gain
that indicate approximately how far from the station transmitter
tower(s) an antenna
designed to be used. Examples of these classifications are suburban, fringe, and deep fringe.
Signal Mismatch–A condition in which an antenna
system delivers signals whose strengths and general quality vary. This usually is the result of incorrectly installed signal-distribution components. (See Interaction, Signal.)
Sound Carrier
(TV)–The part of a TV signal that contains the audio (sound) information. (The picture information is contained in the picture carrier
.)
Standard Household Current (117V/AC)–The type of electrical power that is delivered to and operates appliances, lighting, electrical outlets and other electrical devices in a home. It is called alternating current (AC), and its normal value is 117 volts.
Standout (Standoff)–A metallic device with wood-screw threads or a clamp
on one end and a circular loop (eye) with slotted insulating material on the other. It is used to secure and hold 300 ohm twinlead or other unshielded transmission line away from metal gutters, walls and other surfaces that can change the line’s signal-handling characteristics. The standout is screwed into a wall or other part of the house or is clamped onto the antenna
mast. The transmission line then is inserted in the slot
of the insulating material in the eye.
Star Bit
–A steel, punch-like device that is hit with a hammer to “drill” holes through masonry (brick, cement block, etc.)
Switchable Trap–A small device that is used with a preamp to eliminate (trap out) an unwanted bank of signals. It is called “switchable” because it can be switched on or off (although this is difficult because the trap is mounted with the preamp up near the antenna
). A switchable trap usually is used to eliminate the FM band
Tandem System–A preamp and a distributive amplifier
that are designed to be used together.
Tensile Strength–The ability of a material or structure (such as an antenna
mast) to withstand large bending forces without distorting or breaking apart. Tensile strength is an important factor to consider when selecting a mast and planning an installation.
Terminal Lug–A two-pronged connective device that is used to secure a wire to an electrical terminal. One end of the device is crimped onto the bared wire. The two flat prongs then are slipped around the terminal screw, and the screw head is tightened down against the prongs, securing the electrical connections.
Transmission Line–A two (or more) conductor wire that is used to carry current or signals from one point to another. Twinlead and coaxial cable are the most common types of transmission line used to carry TV signals from the antenna
(s) to the receiver.
Tunable Trap–A small device that can be tuned (adjusted) to eliminate any one of the number of frequencies within a band. Tunable traps are frequently used with preamps, to eliminate a particularly troublesome signal.
Twinlead–A type of unshielded ribbon-like transmission line that consists of two insulated conductors (wire) separated by a thin, flat expanse of insulating material. TV twinlead has a characteristic impedance of 300 ohms, and therefore is called 300 ohm twin-lead.
UHF (TV)–UHF means ultra-high frequency
. When used in relation to TV, UHF refers to channels 14 through 69, whose frequencies are located in the UHF band. Modern TV receivers have two separate tuners, one for VHF (channels 2 through 13), and one for UHF (channels 14 through 69). Although the UHF tuners of some television receivers can also be tuned to channels 70 through 83, there are no TV signals on these channels because the FCC has reassigned their frequencies to other uses.
UHF/VHF (TV)–An indication that a TV receiver or antenna
is capable of receiving both the UHF and the VHF channels.
VHF (TV)–VHF means very-high frequency
. When used in relation TV, VHF refers to channels 2 through 13, whose frequencies falls within the VHF band. The TV VHF band is divided into two subbands: (1) the low band, which includes channels 2 through 6 and a frequency
range of 54 MHz-88 MHz, and (2) the high band, which includes channels 7 through 13 and a frequency
range of 174 MHz-216 MHz. A portion of the frequency
band between channels 6 and 7 is used for FM radio stations.
VHF/FM Broadband Antenna
(TV)–A TV antenna
that is capable of receiving the complete TV VHF band (channels 2-13) and also the FM band (88 MHz-108 MHz).
VHF/UHF/FM (TV)–An indication that a TV receiver or antenna
is capable of receiving all VHF channels (2-13), all UHF channels (14-69), and FM band (88 MHz-108 MHz).
Weather Boot–A rubber-like covering that is used to protect outdoor electrical connections from the weather (rain, ice, etc.).